GENERAL TRAINING TERMS AND CONDITIONS

1. TRAINING REGISTRATION

Registration for inter-company, intra-company, or remote training implies the client’s acceptance of the content, training programme, and prerequisites. The client confirms having reviewed these beforehand. These general terms and conditions apply to all training sessions, whether held in person or remotely.

2. SCHEDULE

The standard training hours are from 9:00 a.m. to 12:30 p.m. and from 2:00 p.m. to 5:30 p.m. These hours may be modified by agreement with the trainer.

3. LOCATION

Training sessions may be held at MESLI Consulting premises, the client’s location, hotels, or at partner venues (room rental providers). The location is specified upon registration, in the training agreement, and in the invitation sent to the participant.

4. PRICING AND BILLING TERMS

Prices are stated excluding VAT. An invoice is issued at the end of the training. If payment is to be covered by an OPCO (French training funder), the client must request this in advance and indicate it in the signed agreement. If the OPCO covers only part of the cost or refuses funding, the remaining balance is payable by the client. Any training started is fully invoiced.

5. CANCELLATION OR WITHDRAWAL TERMS

Withdrawals must be notified by phone and confirmed in writing. A participant may be replaced up until the start of the session. In the event of cancellation:

• Between 10 and 7 days before the training: 50% of the fee is charged

• Less than 7 days before the training: 100% of the fee is charged. Cancellation fees are not eligible for professional training budgets.

6. CANCELLATION BY MESLI CONSULTING

In cases of force majeure (trainer illness, strikes, natural disasters, logistical issues, etc.), MESLI Consulting reserves the right to cancel or postpone a session with at least one week’s notice. The client may request a free rescheduling or cancellation. MESLI Consulting is not liable for any indirect costs incurred.

7. ACCESSIBILITY – DISABILITY

MESLI Consulting is committed to welcoming participants with disabilities. Reasonable adjustments can be arranged. Please inform us in advance so we can assess the necessary accommodations.

8. INTELLECTUAL PROPERTY

All training materials are the property of MESLI Consulting. Any reproduction or distribution, in whole or in part, without permission is prohibited. Violation of this rule may result in legal action under the Intellectual Property Code.

9. GDPR – PERSONAL DATA

MESLI Consulting collects and processes personal data (name, first name, email, company) as part of training management. This data is neither sold nor transferred. In accordance with GDPR, participants may request access to, correction, or deletion of their data at any time via contact@mesli.consulting.

10. TEACHING METHODS

Training materials are provided to participants. A knowledge assessment and satisfaction survey are conducted at the end of the session. MESLI Consulting is not required to install software; if such an installation is requested, it will be billed at the applicable rate.

11. PAYMENT TERMS

11.1 Companies

Invoices must be paid within 30 days of issue, net and without discount.

In case of late payment:

• Late payment interest: 1.5% per month (pro rata temporis)

• Penalty clause: 20% of the total (excl. VAT)

• Immediate demand for all outstanding amounts
  MESLI Consulting reserves the right to suspend any service in case of non-payment.

11.2 Individuals (Self-Financed Training)

For any self-financed training registration, payment is due as follows:

• 50% of the total amount must be paid before the training starts

• The remaining 50% must be paid by the end of the training

In case of late payment:

• Late payment interest: 1.5% per month (pro rata temporis)

• Penalty clause: 20% of the total (excl. VAT)

• Immediate demand for all outstanding amounts
  MESLI Consulting reserves the right to suspend any service in case of non-payment.

12. CONTRACTUAL DOCUMENTS

• Training Quote

• Training Agreement

• Training Invitation

• Certificate of Completion

• Invoice

13. LIABILITY

MESLI Consulting cannot be held liable for indirect or consequential damages suffered by the client.

14. COMPETENT COURTS

Any dispute will first be subject to an attempt at amicable resolution. Failing that, exclusive jurisdiction is granted to the courts of EVRY.

15. QUALITY COMMITMENT

MESLI Consulting is committed to continuously improving its services, in particular within the framework of Qualiopi certification.