Contract Management and Claims Management Training

Secure Your Project Management

Advanced Contract and Claims Management Training for Professionals

Our contract management training and claim management training help you handle risks, avoid mistakes, and protect your company’s profits.

Over three days, you will gain a solid foundation in claims management through simple examples and real-life case studies. You will learn how to identify risks, avoid litigation, and draft a clear, strong claim brief.

This claim management training course introduces you to the fundamentals of contracts, markets, and claims. It equips you with the right reflexes to defend your company’s interests through effective contract management. By the end of this training, you will take away practical methods you can apply immediately in any sector.

Objectives of the Contract Management and Claims Management Training

You will understand the importance of contract management for your company. You will also learn the legal and financial basics needed to manage contracts effectively.

Mastering Contract Development and Monitoring

Learn how to develop, negotiate, and adapt contracts at each stage, managing their life cycle rigorously.

Proactive Risk Management and Contractual Disputes

Gain methods to identify risks early, control them, and manage contractual disputes to protect your company’s interests.

Building Professional Expertise

Develop the ability to handle complex contracts and strengthen your interpersonal skills. Learn how to write a strong claims memorandum in claim management training to secure your projects.

Contract and Claims Management Training outcomes

Learning Outcomes

At the end of this training, each participant will be able to contribute to best practices in contract management

Audience

This course is intended for project managers and all individuals involved in a company project.

Prerequisites

Knowledge of project management, basic contractual concepts, and ideally some familiarity with standards such as FIDIC or CCAG. Prerequisites will be assessed prior to the training.

Training Materials

All participants will receive course materials at the beginning of the training. The course includes discussions and practical role-play scenarios.

Trainers

Our courses are delivered by international experts renowned for their skills and expertise in contract management and handling client and supplier claims.

Assessment Methods

Learning outcomes will be assessed through practical exercises, self-assessment, and an attestation of completion.

Contract Management and Claims Management Training Programme

Day 1 – Understanding the Market and Contracts

1.1 Types of Contracts

Explore different types of contracts in claim management training
Understand their role in project and contract management

1.2 The Offer and Hierarchy of Documents

Learn how to prepare a complete offer
Master the hierarchy of contract documents

1.3 Legal Aspects and Contract Validity

Understand key legal concepts in claims management
Learn how to check the validity of contracts

1.4 Project and Contract Management

Analyse the link between project management and contract management
Get familiar with the principles of the law of obligations

1.5 Site Preparation and Planning

Learn how to prepare a site effectively
Master the key steps of planning

1.6 Strategic Contract Management

Learn to analyse a contract to define an execution strategy
Discover tools for efficient contract management

1.7 Practical Case Studies

Apply learning to real-life exercises
Work on real-world claims management situations

Day 2 – Mastering Daily Contract Management

2.1 Contract Risk Management

Identify risks as part of the claim management training
Learn how to monitor and control these risks

2.2 Contract Administration

Manage key correspondence and documents
Master deliverable tracking and amendment management

2.3 Invoicing and Acceptance

Understand the invoicing steps in the claim management training
Learn how to handle acceptance and the final account

2.4 Client Reporting

Draft site diaries and meeting minutes
Ensure effective monthly reporting

2.5 Managing Supplier and Subcontractor Risks

Identify major risks linked to suppliers and subcontractors
Learn how to manage them effectively using best practices from contract management training

2.6 Practical Case Studies

Apply your knowledge to real-life contract management cases
Analyse practical claims management situations to understand challenges and solutions

Day 3 – Managing Claims and Disputes

3.1 Claims: Concepts and Timing

Understand what a claim is in claim management training
Learn when and how to formulate a claim

3.2 Preparing a Claim

Build complete and precise documentation
Analyse delays and assess damages to prepare a strong claims memorandum in claims management

3.3 Handling Strategy

Learn how to prepare a counterclaim
Master contractual negotiation of claims in contract management training

3.4 Practical Case Studies

Analyse real examples of dispute management to strengthen your expertise in claims management
Practise your skills with concrete case studies during the claim management training

3.5 Wrap-Up / Immediate Feedback

Review the knowledge and skills developed during the training
Share feedback and identify areas to deepen for your journey in contract management training